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f.a.q. [frequently asked question]

... which are the general terms of payment?

The delivery of the goods does not transfer the property of the goods themselves until they are paid totally.

Every delivery is considered as independent from the others concerning the payment.

The late payment or any other default allows us to suspend any other supply.

Concerning any protest which may rise from the parts, even related to the allowed and accepted warranties, does not give any protraction  in the agreed terms of payment , nor the right to suspend the  payment or to modify it and any performance from the side of the purchaser could not be taken into consideration if the purchaser will not regulate his position concerning the payment.

... delivery terms?

The delivery of the goods is always intended as ex factory unless other written communications are agreed.

The delivery dates are given to the purchaser as approximate and are with effect from the date of the order confirmation.

... how do deliveries take place?

The deliveries are always fulfilled at risk and on behalf of  the client  even if they are done in delivered duty paid terms.

In case there is no precise instruction from the side of the purchaser the deliveries will be done with the best way possible chosen by ipea srl.

... is it possible to return the goods?

Potential complains have to be presented by 8 days from receipt of goods.
We do not accept returned goods without previous authorization from ipea srl.

... minimum quantities?

There are no minimum amount of orders, the minimum quantities depend on the box of the single item.

... do ipea’ s products follow REACH regulation?

Ipea is not producer or importer of chemical substances , chemical formulates, nor uses chemical substances, ipea is aware of all what is necessary to do in order to accomplish the fulfilments and duties provided for REACH regulation:

  1. Up-to-date data security schedules for the supplied substances and chemical products.
  2. Supplier declaration concerning the intentional release of chemical dangerous and non dangerous substances during the function of the supplied articles.
  3. Declaration concerning the concentration in weight of the chemical substances CMR ( with carcinogen, toxic effects for the reproduction of category 1 and 2), PBT substances  ( persistent, bio cumulative and toxic), and vPvB  ( very persistent and very bio- cumulative ) which can be contained in the articles.
Following to what above mentioned Ipea could release the Conformity Declaration related only to Ipea's products for which a specific request is done from the customer's side. The request has to be explicit and "reasonably" motivated . In order to find the list published from the European Chemical Agency ( ECHA) , please enter the web-site: http://echa.europa.eu

 

 

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